67c77's Privacy Policy
This document provides a complete and transparent account of how your personal information is collected, stored, and kept secure.
1 Introduction
67c77 operates a safe and reliable online gaming platform for players in Bangladesh. We believe that protecting our users' privacy is one of our highest responsibilities. This privacy policy ("Policy") describes how 67c77 collects, uses, stores, and where necessary shares your personal information with third parties.
This policy applies to our website, mobile application, and any digital service that references it. "We", "us", or "67c77" refers to the organisation operating this platform. "You" or "user" refers to any person registered with or visiting our platform.
Our services are strictly for individuals aged 21 and above. We do not knowingly collect information from minors, and if any such information is collected by mistake, it is deleted as soon as it comes to our attention.
2 Information We Collect
67c77 may collect the following types of information in order to provide its services properly:
2.1 Information You Provide Directly
Information you provide directly during registration or account management includes:
- Full name and date of birth
- Email address and mobile number
- Username and password
- Documents required for identity verification (National ID or passport)
- Payment-related information such as bKash, Nagad, Rocket numbers or bank account details
- Information you provide when contacting customer support
2.2 Information Collected Automatically
Some information is collected automatically when you use our platform, such as:
- IP address and device identification information
- Browser type and version
- Operating system information
- Date, time, and duration of visits to the platform
- Pages visited and browsing activity
- Referral source information
2.3 Cookies and Similar Technologies
67c77 uses cookies and similar tracking technologies to manage your session, remember your preferences, and improve platform performance. Most browsers offer the option to disable cookies, though doing so may prevent some services from working correctly.
3 How We Use Your Information
We use the information we collect for the following purposes:
- Account management: To create, verify, and maintain your account.
- Service delivery: To properly provide gaming, betting, deposit, and withdrawal services.
- Identity verification: To prevent fraud and complete the Know Your Customer (KYC) process.
- Customer support: To respond to your questions and resolve issues.
- Bonuses and promotions: To verify your eligibility and deliver relevant offers.
- Security: To detect and prevent suspicious activity.
- Responsible gaming: To identify problematic behaviour and provide timely assistance.
- Platform improvement: To analyse user experience and raise service quality.
- Legal compliance: To comply with applicable laws and regulations.
4 Sharing and Disclosure of Information
67c77 follows a strict privacy policy. However, your information may be shared with third parties in the following circumstances:
4.1 Service Provider Partners
We use certain trusted third-party services to operate our platform. These include payment processors (bKash, Nagad, Rocket, and banking partners), data security specialists, and technology service providers. These partners are given access only to the information necessary to deliver their specific services and are contractually bound to uphold the same privacy standards.
4.2 Legal Obligations
We may be legally required to disclose information in response to a court order, legal process, or a valid request from a government authority. In such cases we will always disclose only the minimum information required.
4.3 Corporate Changes
In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such circumstances the new entity will also be bound by this privacy policy.
4.4 With Your Consent
Outside the circumstances described above, we will share your information with third parties only on the basis of your clear and informed consent.
5 Data Protection and Security
67c77 has adopted industry-standard technical and organisational measures to ensure the security of your personal and financial information.
5.1 Technical Safeguards
- SSL encryption: All data exchanged between you and our servers on the platform is encrypted using SSL/TLS technology.
- Password hashing: Your password is never stored in plain text — it is always hashed using a strong cryptographic algorithm.
- Firewall and intrusion detection: Our systems are protected by sophisticated firewall and intrusion detection technology.
- Regular security audits: Regular security assessments are conducted to identify potential vulnerabilities.
- Access controls: Only staff who require access to your information can access it, and every access is logged.
5.2 Organisational Measures
Our staff receive regular training on privacy protection. Clear internal policies on data security are in place, and a rapid-response plan is ready for any data breach incident.
6 Data Retention
67c77 retains your personal information only for as long as necessary or legally required.
- Active accounts: All necessary information is retained for the duration that your account remains active.
- Closed accounts: After an account is closed, certain information may be retained for a specified period for legal and regulatory reasons.
- Transaction records: Financial transaction data is retained for the period required by applicable legal obligations.
- Support communications: Communications related to customer support are retained for a limited period.
Once the need for retention has ended, information is securely deleted or anonymised in a way that makes it impossible to identify you.
7 Your Rights
You have the following rights regarding your personal information:
7.1 Access and Review
You may request a copy of the personal information we hold about you at any time. We will fulfil this request within a reasonable timeframe.
7.2 Right to Correction
If your information is inaccurate or incomplete, you may request that it be corrected. Some information can be updated directly by you in your account settings.
7.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.
7.4 Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.
7.5 Right to Portability
You may request that information you have provided be given to you in a structured, commonly used format.
To exercise any of the above rights, contact us at [email protected]. We will respond to your request within 30 days.
8 Children's Privacy
67c77's services are strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If you believe that a minor has registered on our platform, please notify us immediately at [email protected]. We will promptly close the relevant account and delete the associated information.
9 Third-Party Websites and Services
Our platform may occasionally reference third-party content or services. These third-party websites or services have their own privacy policies for which 67c77 is not responsible. We recommend reviewing the relevant third party's privacy policy before leaving our platform.
10 International Data Transfers
Our servers and service provider partners may be located outside Bangladesh. In such cases your information may be transferred to and processed in another country. For any international transfer we ensure that the relevant party upholds adequate data protection measures and is bound to us by an appropriate agreement.
11 Responsible Gaming and Use of Information
67c77 may use responsible gaming data to protect you. If our analysis indicates that you are displaying problematic gaming behaviour, we may contact you and offer assistance. This information is always used in your best interests. To learn more about responsible gaming, visit our Responsible Gaming page.
12 Policy Changes and Updates
67c77 reserves the right to update this privacy policy from time to time. For any significant changes, we will:
- Update the date on this page
- Send a notification to your registered email
- May display a notification when you log in to the platform
Continuing to use our services after a revised policy has been published will be considered your acceptance of those changes. We therefore recommend reviewing this page regularly.
13 Complaints and Contact
If you have any questions, concerns, or complaints regarding this privacy policy, please contact our privacy team. We are committed to responding to all your enquiries. Our customer support team is available 24/7 to assist you — in both Bengali and English.
Your privacy matters to us
If you have any questions or concerns about data protection, our expert support team is always here for you. Reach us via 24/7 live chat or by email.